• Phone
  • Email
  • Website
  • Social media
  • Online communities

Add cases from these channels^

Web-to-case

  1. Go to setup -> web-to-case
  2. Enable it
  3. Configure web-to-case settings
  4. Configure web-to-case HTML generator

Email-to-case

  1. Go to setup -> email-to-case
  2. Click continue
  3. Enable
  4. Configure it

More detailed instructions here.

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